Quality Assurance

Quality Assurance

Guided by shared concepts and rules, the Brent Adler implements quality management on a daily basis to deliver products and services that meet customer expectations. Every year, the Group establishes quality targets and measures in the Brent Adler Quality Plan and implements quality activities on the basis of this plan to ensure high quality.

Engineers are inspecting the plumbing and water valves inside an industrial facility.

Appropriate quality management systems conforming to the International Standard ISO 9001 requirements are established and implemented. In addition, the effectiveness of those systems is continually improved.

Customer requirements are fulfilled and customer satisfaction is increased through the results of quality activities in all organizations and personnel. For this purpose, each employee must feel that the quality of his or her work has a direct bearing on product quality, and that the company believes in “Quality First”.

The head of each organization is responsible for the quality of the relevant businesses. The responsibilities include ensuring that adequate resources are made available.